When the power goes out, the right steps keep people safe and help the fault get fixed faster. Here is a short checklist.
An unexpected power cut at a facility can cause panic in the first few minutes. The steps below protect your staff and help the response team locate the fault faster.
1. Safety first
Bring running machines and people to a safe state. If there is smoke, a burning smell, arcing or a bang, clear the area and stay away from the panels. Do not let unauthorised people open the panels.
2. Determine the extent
Is the outage limited to one section or the whole site? Are neighbouring facilities also without power? This is the first clue to whether the problem is on the grid or inside your facility.
3. Note what you observed
Write down the equipment that was running, any sounds, and which breakers or relays tripped. Do not clear the fault records on the relay display; they are very valuable in finding the cause.
4. Call the fault line
Give Birsoy Mühendislik’s 24/7 fault line your address, the extent of the outage and your observations. Sending photos via our WhatsApp line helps the team set off with the right equipment.
5. Do not re-energise yourself
A tripped protection device may mean the fault is still present. Closing the breaker again before the cause is found can damage equipment and hurt people. Restore power only after the authorised team has checked the installation.

